1.Purpose of This Notice
This Privacy Policy explains when and why HMS Interceptor LLC collects personal information, how that information is used and protected, and the choices available to you. We prepare this notice so that agencies, fleet supervisors, handlers and private customers understand the data practices attached to our K9 interceptor programme support, vehicle upfit coordination, transport kennel supply, heat safety systems, kit logistics, kennel planning and commissioning work.
Reading this notice takes only a few minutes, yet the choices it describes sit at the centre of everything we do. We ask that you review the sections that concern the way you work with our bay so that no surprise follows a build. Should you have a question that this policy does not answer, the contact details in the final section are direct lines to our team.
2.The Developer and the Company
The developer name behind the digital presence of this programme is HMS Interceptor. The organisation that owns and operates the service is the legal entity named below.
7533 S Center View Ct, West Jordan - 84084-5526, United States (US)
Email: order@hmsinterceptor.lat
Phone: +16804223592
Whenever this policy mentions the Company, we refer to HMS Interceptor LLC. Whenever the text uses the word we or us, it refers to the same entity acting through its bay and office staff. The developer HMS Interceptor builds the online experience that lets you learn about the services, request a build and contact the desk.
3.Scope of This Policy
This policy covers every place where you share information with us, including our website, email exchanges, telephone conversations, written build requests, commissioning records and any future digital channel we operate. It does not cover the practices of independent agencies or third party vendors unless this notice says otherwise.
The content on this page is addressed to individuals, whether you act alone or on behalf of a unit or agency. Where you give us information about another person, such as a handler you supervise, you confirm that you have the authority to do so and that the person understands the terms of this notice.
4.Personal Information We Collect
Not every interaction produces personal data, and we collect only what a given request actually requires. The categories below describe the information you may provide or that we may gather during the normal course of business.
- Identity details such as your name, job title, unit number and affiliation with an agency, which is needed to route and record a build.
- Contact details such as an email address, telephone number and postal address, used to confirm orders and deliver commissioning records.
- Vehicle and programme details that you supply, including chassis information, fleet schedules and the specific upfit needs of a K9 unit, which are used only for the service you request.
- Commercial records such as purchase history, invoices, build sheets and correspondence, kept for accounting and warranty support.
- Technical details sent by your browser or device, like internet protocol address, browser type, operating system and the pages you visit, gathered through analytics and security logs.
We avoid asking for sensitive categories of data unless the law or a specific duty demands it. Where a project truly needs such material, we collect your separate consent first and restrict every subsequent step accordingly.
5.How We Collect Information
Information reaches us through direct and indirect routes. Direct routes include the contact form on our website, messages you send by email, telephone calls to the desk and paper records you send by post or courier. Each of these begins because you chose to start a conversation with us.
Indirect routes include automated records captured when you browse. Our servers and analytics tools note the technical details described earlier so that we can keep the site secure and learn which pages genuinely help unit supervisors. We also receive information when a colleague or partner site introduces you to us in connection with a shared project.
6.How We Use Your Information
We use personal information for purposes that are clear and limited. Primary uses include preparing a build specification, scheduling work in the bay, coordinating parts delivery, commissioning the finished vehicle and issuing warranty support after handover.
- To respond to enquiries and quote a build or a bay week reservation.
- To manage contracts, invoices and payment reconciliation for HMS Interceptor LLC.
- To maintain commissioning records and the service history of each K9 unit.
- To communicate operational updates, such as a delivery time or a bay schedule change.
- To improve the website, its usability and the accuracy of information we publish.
- To meet legal and regulatory obligations, including tax and record keeping rules.
We do not sell your personal information and we do not rent it to advertisers. Marketing contact only reaches you when you have asked for it or where an existing project reasonably supports a follow up, and you can withdraw your consent at any time.
7.Lawful Bases for Processing
Where data protection law requires a lawful basis, we rely on the grounds most relevant to each activity. When we prepare a quote or fulfil a build, the basis is often the contract you have entered with the Company or the steps needed before that contract begins.
Where we respond to a general website question before any contract exists, our basis is consent or legitimate interest in handling a reasonable enquiry. Security logs rest on our legitimate interest in running a safe website. Accounting records rest on legal obligation. We keep the basis for each activity in mind and, where you gave consent, we never assume that consent covers a later and different purpose.
10.Service Providers We Engage
A small set of service providers helps the Company run its work. Hosting companies store the website so that it loads reliably across the world. Analytics providers summarise visitor patterns without identifying individual people. Payment and accounting firms process transactions and keep financial records. Delivery and logistics partners move physical goods between warehouses and bay doors.
| Provider Role | General Example | Data Usually Seen |
|---|---|---|
| Website hosting | Web and email hosting | Server logs and account records |
| Analytics | Usage measurement | Aggregated browser and device data |
| Payments and bookkeeping | Invoices and accounts | Identity, email, financial records |
| Shipping and logistics | Freight and courier | Name, destination, contact details |
Every provider we engage agrees in writing to process data only for the purposes we define and to protect it to a comparable standard. Where a provider is located in a country with weaker rules, we put safeguards in place before any transfer, as described next.
11.International Data Transfers
Our work is built around a base in the United States, but customers can come from many places. When information crosses a border, we make sure the receiving side offers an adequate level of protection. We rely on recognised transfer mechanisms, data processing agreements and technical controls such as encryption during transit.
If you send an enquiry from outside the United States, your message travels to our office and is stored in systems we control or that we have contracted to protect. We keep transfers to the smallest set of countries needed for the service and we review that set whenever a new provider joins the programme.
12.Data Retention Periods
We keep personal information only as long as the purpose survives or the law demands a longer period. Enquiry correspondence is reviewed and removed after a reasonable period of inactivity. Commissioning records and service history are kept for the length of our delivery and warranty relationship with the unit.
Accounting records are held for the period required by tax and commercial law, which is generally several years, and no longer. Security logs rotate on a rolling basis. At the end of a retention window, we delete the material or remove identifiers so that it can no longer be tied to a specific person.
13.Security Safeguards
We protect personal information with controls that match the sensitivity of the data. Access to customer records inside the bay is limited to the people who must complete the work, and every member of the team is trained on the handling rules in this policy.
We encrypt information sent over the internet, use strong passwords and multi step verification on the accounts that hold customer data, and keep software patched against known weaknesses. Full backups protect availability, and monitoring alerts our team to unusual activity. No method is perfect, so we state plainly that absolute security cannot be guaranteed, yet we review our defences at every change of season.
14.Privacy for Children
Our programme services are directed at working adults who manage K9 units, vehicles and facilities. We do not knowingly collect information from children under the age of sixteen, and we design our forms so that they suit adult business enquiry only.
If a parent or guardian discovers that a child has sent us information without permission, they should write to the contact address below with reference to this section. We will remove the material from our records promptly and confirm the deletion in writing. We ask schools and youth groups never to submit children in connection with a build request.
15.Your Rights and Choices
Depending on where you live, you may hold rights over the information we keep about you. The clearest phrasing of these rights is that you may ask us to let you see what we hold, to correct a mistake in it, to delete what is no longer needed, or to limit how it is used.
- Right of access: ask for a copy of the personal information we hold about you.
- Right to rectification: ask us to correct inaccurate or incomplete details.
- Right to erasure: ask that we delete data where no law requires its retention.
- Right to restrict or object: ask that we pause or stop a processing activity.
- Right to data portability: ask for a structured copy of data you gave us.
To exercise any of these rights, contact the desk using the details in the final section. We verify your identity before acting so that no one can change your records in your name, and we aim to respond within the period the relevant law allows. Where a request is complex, we take longer and tell you why.
16.California Privacy Notice
For residents of California, the California Consumer Privacy Act as amended by the California Privacy Rights Act gives additional rights. You may ask what categories of personal information we collected in the past twelve months, the purposes of that collection and the categories of recipients, if any.
The Company does not sell personal information and has no actual knowledge that it sells the personal information of anyone under sixteen. Your right to opt out of a sale therefore has nothing to withhold from us, yet we honour the right if you nonetheless wish to file it. We also do not use your data to profile you in a way that produces a significant legal or similar effect without review.
California residents may request this notice in an accessible format and may not receive different treatment, higher prices or a lower quality of service for choosing to exercise a privacy right.
17.Do Not Track Signals
Some browsers let you send a Do Not Track signal asking that a site not follow your activity across the web. Our site does not currently respond to that signal with a distinct change in behaviour, because our analytics does not track an individual across unrelated websites in the first place.
We treat every visit with the same measured respect: we collect technical data for security and summarised analytics, we avoid advertising trackers and reader profiling, and we describe plainly in this policy whatever automated collection does occur. The Do Not Track choice remains available in your browser and you may enable it freely.
18.Third Party Websites and Links
Pages on our website may mention or link to external resources, agencies, standards bodies or suppliers. Once you leave our site and follow such a link, the privacy rules of that destination apply rather than this policy.
We choose reputable partners, but we cannot control how another organisation collects or uses data. Before you share personal information on any external page, read the privacy notice published on that page and decide whether you trust the destination with your details. This policy governs only the pages and communications that HMS Interceptor LLC itself operates.
19.Changes to This Policy
We review this Privacy Policy whenever our operations, the services we offer or the law changes materially. When an update matters to you, we revise the version number and date at the top of the page and publish the new text where you are reading it now.
Where a change narrows your rights or introduces a genuinely new use of your data, we take extra care and, where consent is required, we seek it again before the new use begins. We encourage you to return to this page before each major project so that the rules you rely on are always the latest published version.
20.How to Contact Us
Questions, requests and complaints about this Privacy Policy or about your personal information should be directed to the office that manages the bay. Write to the address below or use the email and telephone numbers shown, and we will respond without delay.
HMS Interceptor LLC
7533 S Center View Ct, West Jordan - 84084-5526, United States (US)
Email: order@hmsinterceptor.lat
Phone: +16804223592
If you believe your data has not been handled fairly and our response does not satisfy you, you may also complain to a relevant supervisory authority where the law allows. We cooperate fully with any legitimate enquiry and we take every complaint seriously.
21.Interpretation and Plain Language
We write this Policy in plain, everyday language because a privacy notice only helps you when you can actually read it. A handful of words carry a precise meaning in data protection law, and this section sets out how we use them so that no confusion hides behind jargon.
- Personal information means any information relating to an identified or reasonably identifiable living person, beginning with a name and running through to details that could single you out alone.
- Processing means any operation performed on personal information, including collection, recording, storage, use, disclosure, combination and deletion, whether by automated means or by hand.
- Controller means the organisation that decides why and how personal information is processed, which is HMS Interceptor LLC throughout this Policy.
- Processor means a separate company that handles personal information only under our instruction, such as a hosting or shipping partner described in the earlier sections.
- Consent means a freely given, informed and clear agreement that you offer, which you may withdraw at any time through the contact methods in this Policy.
- Commissioning record means the signed test sheet that records the measured checks of a completed vehicle build and ties data to a specific unit and its appointed handler.
- Bay desk means our order and support office, reached through the address and telephone number shown in section 2 and section 20.
When a defined term first appears in this Policy it is written in capital letters so that you can recognise it and return to this section for its meaning. Sentences that name a purpose, such as to respond to an enquiry or to keep accounting records, are intended to describe activity in full rather than to cut a right short.
This interpretation section does not add a new obligation by itself; it simply makes the obligations already described in the Policy easier to apply. Where a phrase in an earlier section conflicts with everyday meaning, the precise sense given here guides how the Company acts in practice.